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Bahama Breeze frequently asked questions

Frequently Asked Questions

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MENU QUESTIONS

Are Bahama Breeze recipes available?

We can't give away all of our island secrets, but our award-winning culinary team has put together a selection of recipes for you to try at home. Find them here. From time to time we add to the list so check back under the Recipe Section. Cross your fingers and hope your favorite will appear.

We do appreciate your menu suggestions, but know that we can't accept your recipes. Besides, your grandma might give you a look if she found out you were sharing her prized gumbo recipe.

How do I sell a recipe to Bahama Breeze?

As much as we love hearing your suggestions for our menu, we unfortunatly don't purchase recipes.

Where can I obtain nutritional information for your dishes?

Click here to view core nutritional information for our current menu.

Do you have vegetarian or vegan dishes?

We have several vegetarian choices on the menu, such as the Linguine Veracruz Bowl, which can be modified depending on your personal dietary needs. But during your next visit, speak with your sever or one of our managers. Many of our dishes can be prepared without meat, butter, or cheese and you may very well discover all kinds of deliciousness to satisfy your vegetarian appetite.

Do you have a Kid's Menu?

We do have a menu for children. Explore it here or ask for one when you bring your little sea urchins in for an island adventure.

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EMPLOYMENT QUESTIONS

What if I am an employee needing information?

If seeking information pertaining to your employment, please contact the following departments or information directly.

Employment Verification
To verify employment, please contact our vendor, The Work Number, at 800-367-2884 or via their Web site, verify.theworknumber.com. Our Employer Code is 11533.
What about employment opportunities?

Bahama Breeze can always use another dedicated member on our island crew. Get in touch with the local management team by phone or in person to discover job opportunities with us. You can download an application online and bring it with you to the restaurant. For information about management positions and employment at a Bahama Breeze restaurant click here.

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ABOUT REWARDS

What are the benefits of becoming a member?

Join Breeze Rewards and every visit will come with some extra happiness: Points you can use for more good times and cool stuff at any of these great brands — Bahama Breeze, Eddie V’s, LongHorn Steakhouse, Olive Garden, Seasons 52, The Capital Grille or Yard House.

You will receive 100 bonus points for joining today—that’s enough points for a free small plate at Bahama Breeze. As a Breeze Rewards member, you’ll also get a free dessert on your birthday.

Is there a fee to participate in the program?

Would we do that to you? Joining is totally free and painless. Join to earn and redeem points at any of our participating locations. View full list of participating locations.

How do I become a member?

It’s simple. Visit a participating restaurant and sign up with a server, or at www.bahamabreeze.com/rewards. Your mobile phone number will be your unique identifier to make earning and redeeming a breeze (pun intended).

How soon after I join will I get my welcome bonus points?

You will get your 100 bonus points for enrolling once you have completed your enrollment online. That’s enough for a free small plate at Bahama Breeze!

What if I visit restaurants that aren’t participating in the program?

You are only able to earn and redeem at the select locations that are participating in the program. However, we will be adding more locations in the future. View full list of participating locations.

How do I earn points?

Let your server know you are a member of the rewards program and provide your phone number. Earn 1 point for every 1 dollar spent on eligible items. You can also earn points for To Go and catering orders, where applicable. Private and contracted event transactions will earn ½ point per 1 dollar spent. Certain items are not eligible to earn points such as gift cards, merchandise, tax and gratuity or charitable items. Earning points on alcohol is subject to state and location laws and varies by location.

What information do I give the restaurant to locate my account?

All you need to give them is your mobile phone number.

After my visit, are points deposited immediately?

It may take up to 48 hours for points to appear in your account.

I forgot to log in at the restaurant or tell the server I’m a member. How can I get points for my visit?

No worries, you have 30 days from your visit to contact us online at www.bahamabreeze.com/contact-us. Please include your mobile phone number and a few details from your check—location, check number and date. Requests must be made within 30 days of the original transaction.

Can I earn points on catering, online orders, to-go orders and private dining?

Yes, you can. You will earn 1 point for every 1 dollar spent for your catering, online and to-go orders. You will earn ½ point for every 1 dollar spent for your private and group dining transactions.

Is there a limit to the number of points I can earn?

Absolutely not! Earn away.

Do my points or rewards expire?

Points expire only if there are no purchases (whether with dollars, rewards points or reward certificates) within a 120 day period. Reward certificates will be valid through the expiration date specified on the reward.

Can I purchase points?

Purchasing points is not available.

What are exclusive offers?

Exclusive offers are a great way to earn even more points or reward certificates. Sign up for the email club to receive notices about what offers are available to you. You can also find available offers by checking your account online.

How do I redeem my points?

Redeeming is easy. Login at www.bahamabreeze.com/customer-service/account-login and then navigate to www.bahamabreeze.com/customer-service/my-rewards/use-points and pick your desired reward. When you come to dine, let your server know you want to apply the reward. Your reward will be credited to your check. When making a To Go order, login at www.bahamabreeze.com/customer-service/account-login and then navigate to www.bahamabreeze.com/customer-service/my-rewards/use-points before starting your order. During the checkout process you will be able to review the rewards available. Simply select the desired reward and it will be automatically credited to your check.

What type of rewards can I redeem points for?

You can redeem your points for a variety of mouthwatering items. You can redeem for reward certificates in denominations of $10, $25 and $50 off at all participating restaurants. You can also redeem your points for a variety of items such as free appetizers, entrées, desserts, and more. Be sure to check back as we may add new rewards.

Is there a limit to the number of rewards I can get?

You can redeem for as many rewards as your points will allow.

Can I use more than one reward at a time?

You can only use one reward per visit.

Can I combine my rewards with any other offers (e.g. coupons)?

Your rewards cannot be combined with any other offer, reward or coupon.

Can I sell my points?

We can’t imagine why you would want to sell your hard earned points—so, no, they are just for you.

Once I redeem my points, does my reward have an expiration date?

Yes, there are expiration dates associated with the rewards, be sure to check each one as they may vary.

Can I redeem my points during my dining experience?

Yes, absolutely. Your server would be happy to assist you.

Where do I find my current point balance?

You can find your current point balance in the upper right hand corner of the website by simply logging in at www.bahamabreeze.com/customer-service/account-login and then navigating to www.bahamabreeze.com/customer-service/my-rewards.

Can I share my points with other members?

Sharing points is not currently available.

How do I update my account information (e.g. name, address, phone)?

Simply log in to your profile at www.bahamabreeze.com/customer-service/account-profile. To update your phone number, please visit us online (www.bahamabreeze.com/contact-us) to indicate the phone number change by submitting a request form.

Where can I find the Program Terms and Conditions?

You can view all terms and conditions at www.bahamabreeze.com/legal-notices.

I have additional questions about the program. Who should I contact?

Please contact us online at www.bahamabreeze.com/contact-us and we will be happy to answer any questions you may have.

How do I discontinue my membership?

Please contact us online at www.bahamabreeze.com/contact-us and we will assist you with closing your account.

I recently enrolled at the restaurant with my phone number and have not completed my enrollment yet. What program benefits am I able to receive?

You can continue to earn on all of your eligible transactions. But until you complete your enrollment you will not be able to redeem your points.

Does the Breeze Rewards program replace the eClub?

No, it does not. You will still continue to receive great offers as you previously did.

If I’m already a member of the eClub, am I automatically enrolled in the program?

No, you will still need to enroll even if you are already a member of our eClub.

What happens to my eClub account if I never join the program?

You will continue to receive email communications from us.

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ECLUB: ISLAND INSIDERS QUESTIONS

What exactly is the Island Insiders eClub?

Island Insiders is an eClub that brings you all the latest info about what's happening at Bahama Breeze. Via email, you'll receive special offers and event news to keep you in-the-know for any island-related fun that you may not want to miss. It's free and occasionally you get an exclusive offer for something tasty.

How can I edit my Island Insiders profile?

We like to keep things simple here in the islands. Just an email address gets you into the Island Insiders eClub. Then, news, special promotions and sunshine will be coming your way soon. If you’d like to update your profile with your preferences, you can do this through your Bahama Breeze account here.

Is there a membership card for the Island Insiders Newsletter?

Nope. All you need is an e-mail address to receive all the special news and promotions for being an Island Insider. No card is necessary (or available).

How do I unsubscribe from Bahama Breeze e-mails and Island Insiders communications?

We will miss you, but all you have to do is go to your account to unsubscribe from the Island Insiders eClub. Also, there is a convenient link at the bottom of every email we send.

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CORPORATE QUESTIONS

What is your corporate address and contact information?

Bahama Breeze is located at 1000 Darden Center Drive Orlando, FL 32837.

How do I discover if the next Bahama Breeze will be located near me?

Check out the Bahama Breeze Restaurant new restaurant page.

Does Bahama Breeze offer franchise opportunities?

Click here to learn more about restaurant franchising.

How can I invest in Bahama Breeze?

Stock of Darden Restaurants, Inc., our parent company, is traded on the NYSE. Our symbol is DRI.

Are you interested in buying our real estate for a new restaurant?

Forward any information to our Real Estate Department at the following address: Darden Restaurants, Real Estate Department, 1000 Darden Center Drive, Orlando, FL 32837.

How do I make a request for a donation?

We love to be a part of our island communities. Everybody wants a little island happiness, and we try to accommodate as many requests as we can. But we have to limit it to non-profit, charitable organizations in the communites where you find us. Each Bahama Breeze location mangages its own donations, so If your organizaition is seeking help, call your local restaurant manager to discuss the possiblitlies. If you would like to know more about our community involvment, please visit https://www.darden.com/citizenship.

How do I purchase some of the decorative items seen in Bahama Breeze?

We're sorry, but nearly everything in the restaurant is custom ordered and exclusive to Bahama Breeze. These items are not available for sale.

Where can I purchase a tape of the music played at Bahama Breeze?

We work hard to keep Caribbean rhythms smooth, but don't currently offer the playlist for purchase or download. Some of our live performers may offer CDs of their music. Please contact them directly.

What are the hours of operation for Bahama Breeze?

Most of our locations open at 11:00 a.m. for lunch and begin serving dinner at 4:00 p.m. Closing hours vary by location, but most are open until midnight Sunday through Thursday, and 1:00 a.m. on Friday and Saturday. You can always get something tasty to eat but late night we may offer a shorter selection.

Where can I obtain an annual report for your parent company, Darden Restaurants?

You can download an annual report from Darden's Web site by clicking here. Or, call Guest Relations at 1-866-475-5666 and one will be mailed to you.

How can I sell food to Darden Restaurants?

Forward any information to our Purchasing Department at the following address: Darden Restaurants, Inc., Purchasing Department, PO Box 695011 Orlando, FL 32869-5011.

How can I sell decorations and fixtures to Darden Restaurants?

Forward any information to our Real Estate Department at the following address: Darden Restaurants, Inc., Real Estate Department, PO Box 695011 Orlando, FL 32869-5011.

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OTHER QUESTIONS

How can I enter your sweepstakes that I see mentioned on my receipt?

If you've still got the reciept from your recent visit, look for the sweepstakes code. Then click Survey, enter the code, and wish yourself luck.

How long will it take for my gift card to be delivered?

Due to current holiday volume, your order will be shipped 72 hours after it has been placed.

What shipping method should I select to get my order by December 25th?

Order by: Ship type:
12/10 USPS First Class (7 - 10 Business Days)
12/17 Ground
12/20 Next Day

How can I check the status of my gift card order?

You may check the status of your order by calling 1-800-248-2749 or email GiftCardServices@BahamaBreeze.com.

How do I get the balance on my gift card?

You may find balance and expiration information by visiting https://gift.bahamabreeze.com or by calling 1-800-248-2749.

Can I use my gift card or certificates at any Bahama Breeze?

Bahama Breeze gift cards can be used at any location in the U.S.

Does Bahama Breeze offer discounts or coupons?

Bahama Breeze does occasionally offer coupons or sponsor sweepstakes, and the best way to find out about them is to join our Island Insiders eClub. Visit our homepage where we post all the latest island news including menu updates.

Does Bahama Breeze have a mystery diner program?

We do not currently employ mystery shoppers or any mystery shopping programs.

Does Bahama Breeze have a frequent diner program?

No, not at this time.

Do you accept reservations?

A few of our locations do take reservations, and all Bahama Breezes offer Call Ahead seating. Many locations can even host private dining events. Find out more about our private dining events here.

How do I change or cancel my reservation?

If you reserved a table here on the Bahama Breeze website, you can edit or cancel your reservation online by visiting the Send Reservation page. For your security, we will email you your reservation details where you will be able to change or cancel your reservation. If you made your reservation through Open Table or by contacting the restaurant directly, please call the restaurant to modify your reservation.

What is Call Ahead Seating?

Call Ahead Seating makes it easier than ever to enjoy a getaway with us. Just call your local Bahama Breeze before you visit. If there happens to be a wait, we'll add your name to the list. When you arrive, check in with the host/hostess. You may still experience a wait once you arrive but a much shorter one. Remember, THIS IS NOT A RESERVATION. But it is a nice way to get to the fun part of evening faster.

Are there special menu items for celebrations such as birthdays?

We think our desserts are pretty special already, so we don't have a another menu for guests celebrating birthdays or anniversaries. Many of our desserts are very shareable. Perfect for those who want to make sure that everyone gets a taste of happiness.

How can you help with my school project?

There is valuable information about our company on this Web site and at www.darden.com.

Is your site secure?

BahamaBreeze.com uses secure SSL encryption. All membership data and e-commerce information is completely secure. Like buried treasure with no available map.

What is your privacy policy?

Read the Bahama Breeze Privacy Policy.

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